Valley Children's Visitor Policy

Valley Children’s is committed to keeping our patients, families and healthcare providers as safe as possible from the spread of respiratory viruses, including COVID-19 (novel coronavirus). In order to keep our patients, families and healthcare providers as safe as possible from the spread of respiratory viruses, additional screening precautions and visitor restrictions have been implemented.

Effective Tuesday, March 23, 2021, Valley Children’s Hospital will allow two parents/caregivers per patient during their hospital stay. Two parents/caregivers will also be allowed for patients having surgery and can stay with the patient until they are ready to be taken back to prepare for surgery and then again when patient is in recovery and preparing to be discharged. Please note: this excludes visitors for Emergency Department patients and COVID-positive patients.

This change is prompted by our commitment to patient and family-centered care and implemented with confidence that we can continue our emphasis on the safety of our patients, families and each other. Safety measures in place include improved air handling/ventilation, staff and visitor screening, continued staff vaccinations and adequate PPE supplies. 

Only one parent/caregiver may accompany a child to appointments in our specialty or primary care practices - or for laboratory/imaging visits. Please be advised, this may require securing arrangements for siblings or other visitors.

Patients and visitors are screened at all entrances with questions regarding health and a temperature check. Valley Children’s also requires all visitors to wear a mask in every location, with the only exception being inpatient units of the Madera Hospital campus when a visitor is in their child’s room. Visitors entering one of Valley Children’s facilities are welcome to wear their own masks. If they do not have a personal mask, a disposable mask will be provided.


Emergency Department Visitor Guidelines

Additionally, Valley Children’s Emergency Department has modified its operations. At this time, visitors will be limited to one parent/guardian or direct caregiver of patients. Other visitors and non-essential vendors will not be allowed to enter. 

Why is only one parent or legal guardian allowed inside with my child?

It is important to reduce the number of people not only entering the hospital, but also going in and out of our Emergency Department rooms. For now, only one legal guardian can accompany the child throughout the entire visit. This means families cannot rotate in and out of patient rooms.

Why are there separate waiting areas?

We are separating patients/families who have upper respiratory issues (including cough, runny nose and/or fever, sneezing) from those who do not have these symptoms to limit the spread of any respiratory infections.