Valley Children's Visitor Policy

Valley Children’s is committed to keeping our patients, families and healthcare providers as safe as possible from the spread of respiratory viruses, including COVID-19 (novel coronavirus). In order to keep our patients, families and healthcare providers as safe as possible from the spread of respiratory viruses, additional screening precautions and visitor restrictions have been implemented.

In an effort to identify those with symptoms of respiratory illness or COVID-19, Valley Children’s will begin drive-through visitor screenings as you enter hospital property on the Madera campus, effective Thursday, April 9, 2020.

We are not conducting COVID-19 tests at our drive-through visitor screening area.

All visitors will receive a drive-through visitor screening daily, 8 a.m. to 7 p.m. This enhancement to existing visitor guidelines will also limit foot traffic throughout our hospital while reducing the risk of exposure for patients, families and care teams.

At this time, visitors will be limited to one parent/guardian or direct caregiver of patients. Other visitors and non-essential vendors will not be allowed to enter. Please be advised, this may require securing arrangements for siblings or other visitors who do not meet the above guidelines.

Patients and visitors are screened at all entrances with questions regarding health and recent travel history. As of April 17, 2020, Valley Children’s is requiring all visitors to wear a mask in every location, with the only exception being inpatient units of the Madera Hospital campus when a visitor is in their child’s room. Visitors entering one of Valley Children’s facilities are welcome to wear their own masks. If they do not have a personal mask, a disposable mask will be provided.

 

Emergency Department Visitor Guidelines

Additionally, Valley Children’s Emergency Department has modified its operations. At this time, visitors will be limited to one parent/guardian or direct caregiver of patients. Other visitors and non-essential vendors will not be allowed to enter. 

Why is only one parent or legal guardian allowed inside with my child?

It is important to reduce the number of people not only entering the hospital, but also going in and out of our Emergency Department rooms. For now, only one legal guardian can accompany the child throughout the entire visit. This means families cannot rotate in and out of patient rooms.

Why are there separate waiting areas?

We are separating patients/families who have upper respiratory issues (including cough, runny nose and/or fever, sneezing) from those who do not have these symptoms to limit the spread of any respiratory infections.