Visiting Hours

Neonatal Intensive Care Unit Visiting Hours

Parents are welcome in the NICU at all hours except during shift change between 6:30 a.m. – 8 a.m. and 6:30 p.m. – 8 p.m.

Please limit the number of visitors at the bedside to two people. One must be the parent or legal guardian of the patient.

Other relatives and friends may visit if they are accompanied by a parent or legal guardian.

Brothers and sisters may visit with a parent at any time, but the length of the visit may be limited depending on the age of the child. No other children will be allowed to visit.

Visitors should use the telephone provided outside the unit to identify themselves prior to entry.

The nurse may alter the visitation rules in order to meet the individual needs of the patient and/or the parents.

Pediatric Intensive Care Unit Visiting Hours

Parents, grandparents and significant others may visit anytime except during patient rounds between 7 – 9 a.m. and 7 – 9 p.m.

Visitors should use the telephone provided outside the unit to identify themselves prior to entry.

The nurse may alter the visitation rules in order to meet the individual needs of the patient and/or the parents.

Infection Prevention

Hand Hygiene

Hand hygiene (hand washing or alcohol gel hand rub) is the single most important way to prevent the spread of infection. Your child’s nurse will educate visitors about hand hygiene procedures.

Respiratory Syncytial Virus – RSV

Typically during the cold and flu season, Valley Children's Hospital will declare visitor restrictions due to the Respiratory Syncytial Virus (RSV).  Some of these viruses can cause severe complications in children who may already have other health problems.

During RSV season, children 12 years old and younger are not allowed to visit the Hospital in patient care areas. The goal of this action is to prevent visiting children from infecting hospitalized children with the RSV virus. Additionally, it also protects visiting children from being infected by hospital bound patients. 

This action is necessary to protect the health of families and the well being of hospitalized children and staff.

Click here for the RSV brochure in English

Wellness Wristbands

We ask that you check in at the Information Center at the main entrance or enter the Emergency Department when the main entrance is closed. Children under the age of 13 who are visiting are asked about their health in case they are contagious to others. A Wellness Wristband is issued to all visiting children and must be worn at all times while at the hospital.

Flowers & Gifts

Friends and family are welcome to send flowers, cards and other gifts to patients staying at Valley Children's Hospital. Depending on the inpatient unit, there may be some restrictions, so please check with the nurse. No live plants or flowers are allowed in the Pediatric Intensive Care Unit and the Neonatal Intensive Care Unit. Latex balloons are not allowed in the hospital but Mylar (foil) balloons are acceptable. Please be careful with balloon strings and weights as they can choke small children.

Mailing information:
Patient's Name
Room Number
Valley Children's Hospital 
9300 Valley Children's Place
Madera, CA 93636-8762 

Fire Safety

In the unlikely event of a fire emergency, you will hear an alarm followed by an announcement of CODE RED. If this happens, please stay with your child in your child's room and wait for instructions from a staff member. Our entire staff is fully trained to respond to emergency situations. Valley Children's Hospital has routine fire drills so that we can rapidly respond to emergencies.

Smoking Policy

To provide a healthy healing environment for our patients, Valley Children’s Hospital is a “No Smoking” facility.