Visiting a Patient
You are welcome to stay with your child 24 hours a day except in our intensive care units. General visiting from other family members, siblings, friends and non-patient visitors is suggested between the hours of 6 a.m. and 10 p.m.
Children should be in the company of an adult at all times.
If you plan to stay overnight, or come to the hospital after general visiting hours, enter through the Emergency Department entrance. You will be issued a visitor’s badge from the security officer.
The nurse may alter the visitation rules in order to meet the individual needs of the patient and/or the parents.
Neonatal Intensive Care and Pediatric Intensive Care areas have special visiting guidelines due to the condition of their patients.
Free self-parking for families and visitors is available in areas marked "Visitor Parking." Please do not park in any area designated "Employee Parking" or "Physician Parking" or for special needs, such as handicapped.
Maps & Directions
Security Services for Valley Children’s Hospital’s patients and visitors are provided 24 hours a day. Nighttime escort service to parking areas is also available by asking your nurse or by contacting the Security Department. You can contact the Security Department by dialing extension 35115 or (559) 353-5115 outside the hospital.
Public transportation is available to Valley Children's Hospital from the City of Fresno and Madera and Kings Counties.
The Fresno Area Express (FAX)
Valley Children's Hospital Express leaves Fresno from the Edwards Theater stop in The Market Place at River Park.
Madera County Connection (MCC)
Consult bus schedules for departure and arrival times.
Kings Area Rural Transit (KART): (559) 584-0101
Going Places: (559) 381-1165
Parents or guardians are encouraged to visit 24 hours a day. A bedside recliner or sleeper sofa is available for overnight stays in patient rooms. The patient or patient’s legal guardian may select two adults who may stay overnight on acute care units. The Neonatal Intensive Care Unit and Pediatric Intensive Care Unit have special overnight visitor guidelines. Consult your child’s nurse for details.
During extended stays, patient families may use one of six recreational vehicle (RV) parking spaces located east of the Hospital. Spaces are provided on a first come, first serve basis and reservations are not accepted. Families seeking to use a RV parking space must register with the Hospital’s Safety and Security Department prior to use. Length of stay is limited.
Safety and Security Department
Ronald McDonald House
A few steps from Valley Children’s Hospital, the Ronald McDonald House provides a place to stay for parents of patients who live outside the Fresno/Madera area. The house has 18 private guestrooms, kitchens, laundry facilities, a library, game room, TV room and children’s playroom. There is a nominal fee that can be waived if the family is unable to pay.
Central Valley Ronald McDonald House
9161 Randall Way
Madera, CA 93636-8761
Hotels in the Area
Local hotel directory
The Gift Shop is conveniently located in the rotunda in the main entrance of the Hospital. It provides a wide variety of children’s toys, plush animals, games, balloons, books, baby items, greeting cards, magazines, giftware, candy, snack food and Valley Children’s Hospital souvenirs. Personal items including toothbrushes, combs, cough drops, and aspirin are also available. Please remember that patients should get only the medication prescribed and given by their treatment team. The Gift shop is open:
Monday: 9:30 am – 4:30 pm
Tuesday – Thursday: 9:30 am – 7:00 pm
Friday: 7 am – 4:30 pm
Saturday and Sunday: 11 am – 3 pm
Our volunteers will be happy to serve you. The hours of the Gift Shop are subject to change.
Valuables Lost & Found
For safety reasons, Valley Children’s Hospital asks you to leave your valuables at home when you come to the hospital. Do not leave purses or other valuables unattended. If you lose something at the hospital, please call our Security Department between 8 am and 4:30 pm, Monday through Friday, and ask to check our Lost and Found cabinet for your item. You can contact the Security Department by dialing extension 35115 or (559) 353-5115 outside the hospital.