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Nursing Excellence

The Online Newsletter for Children's Nurses
e-Edition, Issue 7

Patient Satisfaction Comments

Day Surgery

Everything more than expected….Fantastic!!

Doctors, nurses and staff are wonderful. Would not want my child going anywhere else.

Children's far exceeds the best of the best with your MD and nursing staff. The nurse who took care of our daughter in recovery is excellent! Very compassionate, patient, well deserving of promotion. She was far above most.

Best experience with nurses ever. Nurses called at home evening of and next day to check on daughter.



Everyone I have dealt with has been very considerate and caring. NP Jean Bier explained everything about the two new medicines to me – side effects, reasons for giving. She was very caring.


Pediatric Surgery

All the nurses were very caring. I will tell anyone who has a child at Children’s Hospital that they take good care of our children and that it is the best Hospital.



Although the whole staff is friendly and knowledgeable, I’d like to thank personally Dr. Francis and nurse, Julie, who continually go above and beyond.


Explorer South

Our nurses were by far the most amazing nurses I ever dealt with at any hospital.


Rehab Inpatient Unit

Very helpful. Excellent care. Very impressed with the staff, facility and the care. We felt very comfortable.


Orthopaedic Clinic

Had no problems. Nurses were nice and the doctor also. Thank you. Love Valley Children’s Hospital. Everyone did great! There weren’t any complaints. Thank you.


Craycroft East

Great place to be, very caring doctors and nurses. Ashley, RN, was wonderful and so was Christina, PCT.


Neonatal Intensive Care Unit (NICU)

All the nurses and staff were outstanding and very patient and kind to my family.

All nurses and physicians were very gentle and professional.

Your nurses were outstanding, kind, helpful, compassionate, and loving.

The nurses were friendly and personable. I am so glad we have the children’s Hospital available to us. The staff made our experience as stress free as possible.


In This Issue

A Walk On The Family Side

Patient Family Satisfaction

Family-Centered Medical Care

Family-Centered Communication

Nursing and Child Life

Spiritual Care


Family-Centered CARE

Pediatric Diabetes Care

Supporting Teens on Dialysis

Patient Satisfaction Comments