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Nursing Excellence

The Online Newsletter for Children's Nurses
e-Edition, Issue 4 

Magnet LogoPatient Satisfaction Comments

Ambulatory Surgery

The best hospital in California. It was all very pleasant. Very friendly and helpful.  Very professional and courteous. Very calming, not stressful. I will always recommend Children’s Hospital to my families and friends. My grandson gave Children’s Hospital a "thumbs up." Thank you

Willson Heart Center

It is always a great experience when we go to Jack's appointments. Thank you so much for taking such great care of your patients. Great Experience.


Excellent care by Tonya and Charito!

Craycroft Cancer Center

Polite, answered all questions. The floor nurses work well together. They assist each other to aid the patients. Everyone works together to make the experience comfortable for the child and family. The nurses, residents, med students, housekeepers, PCT were the best.

Neonatal Intensive Care Unit (NICU) – Saint Agnes Medical Center Satellite NICU

The best nurses - kind and very helpful.
Super careful with everything being cleaned.
Best care team.
My newborn had to stay 8 days in the NICU but I felt so calm on leaving her because of the care team they were absolutely great. 100 % satisfied thank you.

Pediatric Intensive Care Unit (PICU)  

Very friendly nurses couldn't have asked for better service.
Treated us like family.
Really clean nurses and friendly. 
Always around when needed, very nice nurses. 
Happy with everything! Great job. Thanks

A big thank you to the PICU nurses: Nathan, Greg, Barbara, Cindy, and many more for your great help in taking care of my child and being your best : ) Thank you.


Kristen (PCT) was the best! All nurses and PCTs were supportive, helped explain what was going on and helped us through this difficult time. Nurses were outstanding. Not one bad thing to say.

Day Surgery

The nurse that came in our room to check up on us, was so very nice. I love Children's Hospital. I am so grateful that we are able to come to this amazing Hospital here in the Central Valley. Thank you so much.

The nurses were wonderful and professional.
Very good place. This hospital has the best nurses there--Angels. You all are unbelievable. Thanks a million.

Emergency Department

You all are doing a wonderful job. Thank you. I will always keep bringing my children when needed to this hospital. You are all the best.

In the last few years, my son has been admitted twice and seen a few times after. My experience has always been awesome. God bless you all and the nurses who cared for my son.

No suggestions, only thank you to good staff, doctors and nurses. Thank you Children's Hospital.

Orthopaedic Practice

My daughter and I are new to this hospital, but it's amazing. So kid friendly!





In This Issue

A Decade of Difference

National Certifications

The Benefits of Certification

A Journey to National Certification

A Vision for Advanced Respiratory Therapist Credentialing

The PICU's National Certification Journey

Working for a Living

Success - A Team Effort